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Petland, CDC continue investigation

No clear source identified; infection purportedly linked to Petland puppies now has human cases in 5 states with no Petland locations

(Chillicothe, OH, October 30, 2017) – The CDC today posted an update of 12 people with laboratory confirmed or symptoms consistent with Campylobacter since September of 2016.

Epidemiologic and laboratory investigations linked this outbreak to contact with pet store puppies and other sources, according to the CDC. Cases have been found in humans in Utah, Wyoming, New Hampshire, Maryland and now Oklahoma.  These are states where Petland has no store locations.

Petland is extending every effort to aid in the traceback of the infection as it relates to Petland and the entire family of Petland stores has cooperated, providing data and on-site testing opportunities around the country.

According to the CDC, "regardless of where they are from, any puppies and dogs may carry Campylobacter germs." No deaths have been reported, and no antibiotic treatment failures have been reported.

Each year nearly 1.3 million Americans are infected with Campylobacter.  The most likely form of infection comes from consuming chicken. The cases linked to puppies in this investigation, however, are not currently linking to one source. As Campylobacter was only made nationally notifiable to the CDC in 2015, it is quite possible that it is more common than previously expected.

Petland will continue to work with and provide specific information to CDC to assist in their traceback investigation.

Petland has opened its doors for onsite testing by state departments of health at Petland stores around the country. The states are often the lead agency conducting inspections and sampling, which unfortunately can vary significantly from state to state.
Petland takes the health and welfare of our pets, our customers and staff very seriously.  In a 2016 study, less than 1.2% of puppies purchased from Petland incurred any sort of medical issue requiring medical hospitalization. In addition, health warranties offered by our stores typically provide for veterinary treatment for various bacterial, viral and congenital issues.

According to the CDC, symptoms typically appear within 2-5 days of being exposed to the bacteria. It is transmitted from feces to mouth. Symptoms typically include diarrhea, nausea, intestinal cramping and vomiting.

As with the risk of salmonella with reptiles and chickens, we again stress the importance of proper hand sanitizing when handling pets, pet food and treats, pet or waste, pet chickens and raw poultry. It is also important not to let any dog lick your mouth or any open wounds.

If you have a specific personal concern relating to the possibility of contracting the bacteria, please call our help line at 877-658-5155.

Petland looks forward to our continued work with the CDC and will provide any further updates as they become available.

Petland, Inc. is a franchise operation with quality, full service retail pet centers across the United States, Canada, China, Mexico, South Africa, Brazil and El Salvador. For 50 years, Petland Pet Counselors have been dedicated to matching the right pet with the right customer and meeting the needs of both. To its customers who already have pets, Petland is dedicated to enhancing their knowledge and enjoyment of the human-animal bond. Petland was founded in 1967 and is headquartered in south central Ohio. For more information on Petland, visit