The Petland Approach
People First. Pets Always.
The Petland franchised business model is unique in a retail universe where virtually every retailer is looking for a way to remove the human element from their business. They want to create the illusion of great customer service but they attempt to do it with minimum-waged, poorly trained and poorly led store associates. Most retailers today view employees as an expense; at Petland we know they are an investment.
How We Build Your Store
Site to Storefront, Step by Step.
A turnkey process backed by 60+ years of operational know-how.
Selecting Your Site
Petland will assist you in evaluating your market demographics. Determining traffic patterns, population, and development trends are critical to the site location and lease negotiation process. We make a careful analysis of the market to determine if there is adequate population to support your business plan. The site location is a joint effort — the location must be approved by you and Petland. Once a location has met our mutual criteria, we will conduct lease negotiations on your behalf.
Designing Your Store
Petland stores are designed to make customer service and pet care efficient and productive. Stores range in size from 2,000 to 6,000 square feet, largely determined by specific market factors and your budget. Our designers utilize the space to take advantage of existing conditions — keeping costs in line while developing a store that makes the most of your market’s opportunities. Custom fixtures are state-of-the-art, the product of more than 60 years of scrutiny by Petland and our family of franchisees.
Constructing Your Store
Petland can offer you turnkey services in developing your store, whatever your needs may be. Whether it’s handling leasehold improvement construction to prepare the premises for the custom Petland fixtures, ordering and installing the fixtures, or pricing and merchandising the pet supplies — you can choose to provide some or all of the construction and development management with the assistance of the Petland team.
Ready to Build Your Petland Store?
800-221-5935 franchise@petland.com 250 Riverside Street, Chillicothe, OH 45601