Contact

Petland values its customers and are committed to giving you the best experience possible, both online and in our stores. There are a number of different ways to contact Petland. If you have a question, comment or suggestion on how we can better serve you, don’t hesitate to drop us a line!

For assistance with your in-store purchase please contact your local Petland.

For questions you may have please contact us using one of the following options. We are available weekdays Monday to Friday, from 9 AM – 5 PM (EST).

Petland Headquarters

250 Riverside Street
Chillicothe, OH 45601

Toll free: (800) 221-5935
Phone: (740) 775-2464

Corporate Offices

Call 800-221-5935

Gift Card Balance

Click here for your balance:
https://www.mercury-gift.com/GiftInquiry.aspx

Customer Service

We want your feedback:
Contact customer support

Petland Credit Card

Access your card:
(http://www.comenity.net/petland)
or call 866-499-4761

For information about your e-giftcard, email egiftcard@petland.com and provide your name, contact information, and Gift Certificate Code.

For more information, view our Petland rewards program terms and conditions.

For inquiries relating to our online store, please email customerservice@petlandinc.com.