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Our Puppies

Home Where Families Find Their Pets

Where Families Find Their Pets

Petland leads the industry in care and compassion

Petland is the industry leader in the area of animal care. We provide ongoing staff training programs, in-store animal husbandry systems and community service programs aimed at placing homeless pets and curbing pet overpopulation in the community. The health and well-being of our pets comes first for all of us at Petland.

At the corporate level, Petland is actively involved with other pet industry leaders and helps create and enforce standards for everyone in the pet care business. We also work to make sure our pets are cared for by licensed pet professionals who pay careful attention to their welfare and veterinary needs. The number one reason an individual becomes a Petland store owner is his or her love of pets, and that’s a fact we continue to be proud of.

How many dogs are there in the U.S.?

Take a walk down any city street or suburban sidewalk, and it’s pretty easy to see – dogs are a big part of our lives. It’s estimated that Americans own around 70 million dogs.1

We help create and enforce standards for everyone in the pet business.

How do most Americans get their dogs?

It may surprise you that as few as 4% of dogs are brought home from a pet store ,while as many as 37% of dogs are adopted from shelters or rescues and 34% from breeders. The majority of puppies purchased from pet shops become members of the family for life, with very few dogs purchased from pet stores ending up in shelters.

What happens to puppies who don’t get adopted or end up without a home?

Many pet stores like Petland have policies in place to ensure that all puppies find a home. Petland recognizes that its customers have the best of intentions, planning to exceed their pets’ basic needs with love and proper care for a lifetime.

Occasionally, however, circumstances arise making it difficult for pet owners to keep their lifetime promises to Petland pets. In these cases, Petland Pet Counselors encourage customers to let Petland help find a new home for their pets. Assistance at Petland may include posting flyers in the store and at associated veterinary clinics, making pet placement calls and informing Petland Pet Counselors, who in turn will spread the word to friends and family.

Petland’s goal is to see that no Petland pets end up homeless or burden an animal shelter. Petland also has a Pets-for-a-Lifetime! policy is intended to ensure no Petland pets end up homeless or in an animal shelter.

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Petland Headquarters

250 Riverside Street
Chillicothe, OH 45601

Toll free: (800) 221-5935
Phone: (740) 775-2464

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